Effective date: 1.10.2022
Please read these Terms and Conditions ("Terms") carefully before using the crisismentalhelp.com platform (the "Platform") operated by Talk Through d.o.o. ("we").
Your access to and use of the Platform is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Platform. You agree to be bound by these Terms by accessing or using the Platform.
Our Platform is helpful for both persons who are looking for psychotherapists and psychologists and for persons who provide consultations in psychology or psychotherapy.
We require our Counselor to be qualified, trained, certified, or licensed, according to standards of European Association of Psychotherapy. In addition, each Counselor must receive relevant education and have at least one year of experience in psychology and psychotherapy consulting. However, we are not responsible for any Counselors' actions as neither of them are our employees or representatives.
We can not provide you with warranties of any kind that you will receive the desirable result after attending consultations. The Platform’s role is limited to enabling the Counselor services while the Counselor remains solely responsible for the quality of the consulting services. If you are not satisfied with the quality of consultations, you may choose another Counselor presented on our Platform.
We will let you know if your Counselor stops using the Platform. Then you will have the opportunity to match with a new Counselor.
Please, pay attention. We do not provide medical services on our Platform. If you are thinking about suicide or considering harming yourself or another person, please contact the emergency service. The Platform is not designed for managing with above-mentioned cases.
If you think someone has accessed your account, please immediately contact us by email at crisismentalhelp@gmail.com.
The Platform is protected by copyright, trademark, and other laws worldwide. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Therefore, we strongly advise you to review the privacy policy of every site you visit.
All provisions of the Terms that, by their nature, should survive termination must survive termination, including, without limitation, ownership provisions, warranty disclaimers, and indemnity.
We may update our Terms of use from time to time. We will inform you about updates via email or a prominent notice on our Platform before the changes become effective.
Changes to these Terms of Use are effective when they are posted on this page.
Please read these Terms and Conditions ("Terms") carefully before using the crisismentalhelp.com platform (the "Platform") operated by Talk Through d.o.o. ("we").
Your access to and use of the Platform is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Platform. You agree to be bound by these Terms by accessing or using the Platform.
Services
Crisismentalhelp.com is a platform that will get you matched with a professional psychotherapist and psychologist (“Counselors”).Our Platform is helpful for both persons who are looking for psychotherapists and psychologists and for persons who provide consultations in psychology or psychotherapy.
We require our Counselor to be qualified, trained, certified, or licensed, according to standards of European Association of Psychotherapy. In addition, each Counselor must receive relevant education and have at least one year of experience in psychology and psychotherapy consulting. However, we are not responsible for any Counselors' actions as neither of them are our employees or representatives.
We can not provide you with warranties of any kind that you will receive the desirable result after attending consultations. The Platform’s role is limited to enabling the Counselor services while the Counselor remains solely responsible for the quality of the consulting services. If you are not satisfied with the quality of consultations, you may choose another Counselor presented on our Platform.
We will let you know if your Counselor stops using the Platform. Then you will have the opportunity to match with a new Counselor.
Please, pay attention. We do not provide medical services on our Platform. If you are thinking about suicide or considering harming yourself or another person, please contact the emergency service. The Platform is not designed for managing with above-mentioned cases.
How to use the Platform
For those persons who are looking for the Counselors
You may choose any Counselor among those who are presented on our Platform. To get a consultation, you need to register to our website, choose a Counselor from the list, and contact them via chat on your profile. The Counselor will respond to your inquiry in 48 hours during working days and set an appointment for an online or in-person meeting.For psychotherapists and psychologists
To enjoy our Platform functionalities, you need to fill in the profile form so that we can create a personal account for you. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under those credentials.If you think someone has accessed your account, please immediately contact us by email at crisismentalhelp@gmail.com.
Fees and payments
Our Platform is for the time being free of charge, for both users and Counselors.Intellectual Property
The Platform and its original content, excluding content provided by users, features, and functionality, are and will remain the exclusive property of Talk Through d.o.o.The Platform is protected by copyright, trademark, and other laws worldwide. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Links To Other Websites
Our Platform may contain links to other sites not operated by us.We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Therefore, we strongly advise you to review the privacy policy of every site you visit.
Termination
Should you violate our Terms, we may terminate or suspend your access to the Platform at our sole discretion.All provisions of the Terms that, by their nature, should survive termination must survive termination, including, without limitation, ownership provisions, warranty disclaimers, and indemnity.
Indemnification
You agree to defend, indemnify and hold us, our licensee and licensors, their employees, contractors, agents, officers, and directors harmless from and against all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) resulting from or arising out of:- your use and access to the Platform;
- a breach of these Terms.
Disclaimer
We do our best to meet your expectations and provide high-quality service. However, we, our subsidiaries, affiliates, and its licensors could not warrant that a) the Platform will function uninterrupted, will be secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Platform is free of viruses or other harmful components; or d) the results of using the Platform will absolutely meet your requirements.
Changes
We may update our Terms of use from time to time. We will inform you about updates via email or a prominent notice on our Platform before the changes become effective.Changes to these Terms of Use are effective when they are posted on this page.